I saw a car online on the website and made an online enquiry about it, umfortunately it was sold already when they rang me but they were very helpful in finding me an altwrnative car. i went to view the car and the swrvice was great they were very helpful and efficient in meeting with my requirements, will definitely recomend them to others.
Recently bought a car from heston automotive. the service was excellent, professional yet friendly with a good choice of cars to my liking with full service history and low mileage.
Navdeep PSunday, 09th February 2020
Heston identified problems with the initial car i selected and after trying to fix them they eventually withdrew the car rather than sell me something substandard even though i had already paid a deposit. within 2 weeks they had identified an even better car and arranged for me to see before it was on the market!
Jake JThursday, 02nd July 2020
Brilliant experience! friendly and supporting throughout the entire process! thanks a lot, loving the new (well used, ha!) car!
I have rated my experience 5*, as the service i received in purchasing my new car was fantastic, the staff were warm, friendly, and very professional. everything ran smoothly from enquiry to delivery. i would certainly recommend heston automotive to anyone who is thinking of purchasing a new car.
Bought a car no problems to date, the dealer was pleasant and made the transaction easy and safe, will recommend excellent.
Great car. very good condition and been good up until now. had a small issue but was quickly rectified without affecting me. overall very professional dealership and would recommend and use again.
Very good services and a very honest company. i would definitely recommend to my family and friends.
Very helpful and honest. acted in a professional manner throughout my time with him, and would definitely recommend to others. proved that they have great knowledge about cars, and don’t make you feel like just another customer like other car dealerships do.
Great service. explained to me all functions of the car and advised me on which car suited me and my family best also really competitively priced.
The experience with this company was amazing and went smoothly. would definitely use heston automotive ltd to buy a vehicle again.
Great dealer, we received a very good deal with first class service ! highly recommended! ! a++++
I purchased a car from heston automotive and i have to say i was delighted with the service that was provided. the sales man was honest about the vehicle and had a lot of knowledge of the car market. he provided a professional and measured response to each of my questions and also gave me brilliant advice on selling my own car. heston automotive is a great well-run business. i definitely recommend purchasing your next car from here!
A great service was given, alongside great expertise advice. great reliable car, would definitely recommnd. heston automotive has it all.
I had an appointment booked for heston automotive ltd but arrived early. this was not a problem i was seen promptly. the sales adviser was extremely informative and gave me advice on different cars i was interested in. i was very impressed and extremely happy by the entire process. from viewing to test drive, part exchange and finance. everything was explained in plain understandable english. i am extremely satisfied with the car i bought. i would definitely recommend a visit.
The quality of customer service was at a high, the car was in amazing condition just as the pictures . i highly recommend heston automotive when looking for cars
Came to purchase a vw golf which was an excellent purchase . car was in mint condition and got a good deal on that by a very polite and professional sales man !
Heston automotive is a trusted car dealer. we got a fantastic support from the company . the car was in a perfect and immaculate condition. the representative was very respectful and always willing to help. i will highly recommend the company to family and friends. ade
We were extremely pleased with our experience and the high standard of services we were provided by heston automotive. we recently purchased a car from them and the overall process was highly satisfactory as they kept us updated in regards to the type of car we were looking for, they made certain that they were informed about anything based on our preferences of the car. when purchasing the car they ensured that the process was quick and easy, during the process they went out of their way on several occasions, to provide the best customer service possible. i would highly recommend heston automotive ltd as they are informative, reliable and go the extra effort for their potential customers, and we most certainly look forward to do business with them again in the future.
From the moment we called to ask if the car was available to getting the car dropped off to our house at a convenient time heston automotive was incredibly helpful and made the whole process quick and easy. the car was in great condition and all questions and queries we had were answered promptly with all documentation provided. we are really happy with the car and service provided.
Very professional communication was very clear and i found that they were there to help me find the best car for me rather just selling me anything
Simple. trust, professionalism and very helpful. that's what i can say about heston automotive ltd. thank you
Great experience using heston automotive. very good selection of cars in good condition. purchased a vw golf that was in very good condition, low mileage and full service history. fast and professional service. they took care of everything we needed. would highly recommend.
From beginning to end, the car dealer here was superb. he was never pushy on the vehicle you may have come to view, in fact at times he suggested what he thought may be better options, using his own knowledge of cars and a customer's need. i'd highly recommend him to any of my friends and collleagues
Put the fun back in buying a car. the whole process from beginning to end was excellent. no pressure sales. if you have had a bad experience like i have and just want an honest car salesman, heston automotives is the place to come. thank you once again and look forward to seeing you when it’s time to change my car again
Brought a great car from here. the dealer was really helpful and ensured we were happy before leaving. would definitely come here again.
Friendly, thorough, professional. saw me out of opening hours. answered all questions. car is an absolute gem.
One of the most friendly person ive met. cars on point. has kept car clean. finance was really easy through heston automotive
Honest, credible and super helpful dealer, the best experience i’ve had buying from a dealer. no pushy sales, just a good honest advice. i bought a golf automatic 2013. very happy with the car, condition and can see the dealer sources his cars carefully and takes care of his customers. highly recommend and i will be buying future cars from this dealer.
So happy i found this dealership. firstly, he picked me up from the station which is going beyond the call of duty. and then the transaction was easy and pleasant, the car was better than expected and he had others that were in top condition and well looked after. will 101% be coming back, granted the wait will be long because i don’t see myself needing a new car anytime soon :) thank you soo much!
Extremely happy with my new car! couldn’t believe how professional and helpful the dealer was. left with complete confidence that i was buying a top quality car and would most definitely come back. thank you!
Very helpful in all respects. time will tell, but my wife and i are pleased with the 2009 golf we have bought which feels almost new. excellent service.
A very thoughtful and customer oriented company. clear, friendly service. he went out of his way to fix problems and sorted out the administration for me. even to the point of ordering and fitting a part that we discovered was broken at the sale. i would recommend this company to anyone wanting to buy a small care from a trusted source. very smooth process. thank you
They dropped off the new car and took my old car (part exchange). they even did my road tax (plus cancelled my old road tax as well) for me and gave me 6 month warrenty with rac. plus they filled in the log book info online. their business strategy is good customer service, the car was recently serviced and has 11 months mot, awesome buy. their focus on customer service is whats making them successful
Really friendly, very efficient service.finance for my 14 plate golf was arranged and approved within minutes.very professional!documentation ,road tax,warranty and drive away insurance all sorted there and then!kindly picked me up from station to collect car!would definitely recommend this dealer,good stock of vehicles too!
Superb service ... really reliable and quality car! i travelled all the way from rochdale, near manchester and was not disappointed with the car for my daughter. the owner was extremely helpful . i would definitely recommend heston automotive without a doubt.
We have had excellent service from heston automative. the salesman was friendly, very helpful, bringing the car to our house to test drive answering any followup questions we had promptly and honestly. we noticed after purchasing our 2015 ford b-max that we were missing floor mats. one quick phone call, new ones were ordered and again delivered to our door. we're very happy with the car and would certainly recommend them to others looking to buy a car.
Really friendly , polite and very efficient service. road tax and drive away insurance was done on the spot ,ready for the car to be driven away the same day would definitely recommend heston automotive. extremely happy with my first car and would definitely buy my second car from here too! good quality cars.
Quick and easy, great cars at great price. thanks for all the help. would highly recommend this place
We had a very pleasant experience and eesa made the process for first time buyers like me and my wife a comfortable experience. the ford focus that we purchased was priced reasonably and all paperwork was in order. he came across as knowledgable, honest and very polite. the only down side to our overall experience was when we went to collect the car, the back two wheels that we had been promised would be replaced with brand new tyres had been done but with used tyres. apart from this, our experience was almost perfect.
All good, car turned out to be exactly as described, i’d travelled from ireland to buy it so i was relying on the salesman to be completely straight regarding any issues. i’m pleased to say he was true to his word. judging by my experience i’d wouldn’t hesitate to recommend these guys or use them again in the future.
The car i bought was professionally describe and the salesman very helpful i strongly recommend this company
Highly recommend, customer service was exceptional, my new car is a dream, thank you all at heston automotive ltd
Very friendly and professional service. very good selection of car at reasonable price. would definitely recommend this garage to anyone .
My experience at heston automotives has been great, the customer service is five star. upon arrival at heston automotives myself and my friend were offered a drink, we had a red bull which was useful after a long drive to get there! the car is absolutely perfect, one very happy customer! part exchanging my old car was very easy and i was given a very fair price. thankyou so much!
Bought a 2016 merc a-class . buying my car from heston was a very positive experience on the whole. they were very accommodating and helpful. before my arrival, communication was very good and they explained all the useful information needed in a lot of detail. they offered to pick us up from the airport and assist us as required until all details of the purchase were seen too. highly recommended dealership.
It’s my first time i bought a card from them. it was amazing experience, brilliant customer service i really love it...
Service was quick, efficient and i was able to schedule a viewing for the car and left with the car an hour later. everything was so quick and made me feel super comfortable with this purchase ! car in excellent condition too !
Just bought audi q7 very pleased with it the staff very friendly they changed everything i asked them to change i would recommend everyone to buy from heston automotive
Very professional and very understanding. also very prompt response time...i got the vehicle i was interested and i don't have any issues with it. i would recommend
Helped me to take the right choice, and quality of car was very good. i didn't had any issue with!
Silvia-Luiza FTuesday, 04th February 2020
It was a very pleasant and straight forward transaction , great service by essa (genuine and customer focused). did help me in every way possible and was very accomodating. highly recommend this trader and wish them all the best .
Car, absolutely amazing mercedes a class in a very rare violet noir colour with full leather, sunroof, dvd player plus many more features. salesman eesa very pleasant and left us alone so as not to put pressure on us. i felt reassured with this purchase. very impressed, i would highly recommend
The service was very very good the garage and the cars where tip top the salesman is great young man i was pleased i would used them again
Bought a merc e class 350cdi from heston automotive's and it was a great experience. i’ve always dreaded having to deal with car dealers but the sales person made it such a pleasant experience. there was no rush or pressure and he took the time to go through everything. even the post sale care was excellent. highly recommend this place and i will be sure to return for my next upgrade. thanks heston (e)
I work in customer services and all i can say is that the entire experience was amazing. would definitely stay in touch with eesa. i recommend anyone who is looking for a car to look him up
No pressure from the dealership and a calm, peaceful environment to make the decision in purchasing the vehicle. was allowed to take time and can only recommend the dealership and representatives who are a pleasure to deal with! will come back and purchase from here in the future! would highly recommend!!!
Mohamad ISunday, 26th January 2020
Exceptional customer service , great price very welcoming.. car was in immaculate condition. best experience iv ever had at a dealer..couldn't recommend them enough..extremely efficient, professional and knowledgeable.
Excellent. first experience for me dealing with car dealers. felt unsure initially, in case i got cheated, especially after hearing some horror stories. but the salesman, immediately won me and my son over, with his sincerity, confidence in his sales, and came across as very genuine. there was no pressure in making us buy the audi. he told us everything we wanted to know, gave us time to think, and let us make our own minds up, without him influencing us. which was great, and at that point, he gained my trust.
Great service and wasn’t made to feel under pressure. i had plenty of help and guidance with setting up my new car. would definitely recommend.
Great experience from the dealership, can recommend people to give them a try. provide a professional service and always willing to assist with queries and questions.
My experience with this company has been more than anything i would’ve imagined when buying my first car. the simplicity and professionalism for the sales consultant i was lucky to have made the process so easy and straightforward! i was completely aware of every aspect i needed to be aware of when buying my car and as promised the car looked even better than it did online. eesa my sales consultant throughout the whole experience was absolutely amazing!!!! he was so helpful, kind, professional and organised i couldn’t have asked for anyone better to help me buy my first car. this company as a whole is very professional and organised and they don’t waste time!
Brilliant customer service from the moment i walked in to the showroom . purchased a mercedes and was treated greatly from staff from start to finance to completion of purchase . loving my car . thank you heston auto and staff ❤️👍
Tayyaba STuesday, 10th September 2019
Great dealership! i had such a great experience with heston automotive! absolutely love the set up in the dealership and the service was second to non. did end up paying slightly over my budget but it was worth every penny. thanks for the help in finding my dream car and hope the after sales is as good and smooth as the sale itself.
Shabir NTuesday, 12th November 2019
Highly recommend! found them very helpful and honest right from the start and provided great customer service. the car dealer has some excellent cars, something for every one and every budget.
Afreen KSunday, 17th November 2019
Really good and helpful staff. isa help me with everything and sort out everything and i drove car in 1 hours great guy to deal with. nice clean cars. 5 star rating
Bilawal SSunday, 17th November 2019
I would highly recommend heston automotive ltd. i drove away with a car within an hour of visiting. i had set up an appointment to view the car after finding it online initially. the sales person was very good. he seemed to have the answers to all my questions and knew everything about the car that i was interested in. great customer service and reasonably fair price. was really impressed and would not hesitate to visit again if the need arises.
Mahir PTuesday, 18th February 2020
Didn't feel pressured into the purchase. told me about the features and history of the car. answered all my questions. allowed me and my brother to have a decent test drive and get a feel for the car. very relaxed experience, great communication, would recommend.
Fahim KTuesday, 18th February 2020
Having seen a car online i called heston automotive and arranged a viewing within the hour. the owner was a lovely gentleman who handed me the keys and allowed me inspect the car at my leisure without any pressure. we negotiated a price and i paid a deposit with the final sum to be paid upon collection. in the early evening i called and asked whether they would kindly deliver the car and they duly obliged to have it with me that evening! what superb service from a well run and very professional business. the level of cars are extraordinary, my x5 purchase was by far the highest specified example in the uk and very competitively priced too. i will definitely be purchasing from heston again and be recommending them to friends and family!
Harminder TSaturday, 14th March 2020
Our whole experience at heston automotive was relaxed and wonderful. and excellent service!
Minji KMonday, 16th March 2020
I bought a mercedes gle of them and the guy there was very honest about it
Marian MThursday, 30th April 2020
My experience was stress free and easy, found my perfect car
Tahsen UWednesday, 06th May 2020
Just now pressure take a look test drive look at docs and prices well below main desler
Roy FMonday, 15th June 2020
I received a very pleasant service,incredibly helpfull professional company offering a great value got me approved on finance within 15 min i'm very happy with my dealings and would recommend them as a place to buy thank you so much eesa
Harmeet AThursday, 18th June 2020
Very slick and customer friendly operation with none of the normal “faff” associated with buying a car. would recommend them and would certainly use them again.
Neil GSaturday, 20th June 2020
I recently purchased my Audi A3 from Heston Automotive and couldn’t be more happier with my decision. Most car dealerships I have been too were very pushy and I always felt pressured into making a quick decision. Eesa at Heston Automotive helped me
I recently purchased my audi a3 from heston automotive and couldn’t be more happier with my decision. most car dealerships i have been too were very pushy and i always felt pressured into making a quick decision. eesa at heston automotive helped me throughout the whole process with great patience and answered every question i had regarding my car purchase. i would definitely recommend heston automotive to anyone looking to buy a car, these guys are trust worthy and offer excellent service. for sure the best dealership i have been to.
Bryan-Jay BWednesday, 01st July 2020
It was great experience- very friendly and reliable.
Bonnie TSunday, 12th July 2020
I had great experience the process was very quick and professional i’ve called on sunday picked up the monday and the car was matching the picture and description on the announce the staff were very friendly and helpful and the best thing is that the following day i’ve received call from the manager eesa insuring that everything is ok and i’m enjoying my purchase i highly recommend heston automotive great customer service nice and friendly staff and the best prices that no one can match on the market thank you guys.
Omar HSaturday, 25th July 2020
First initial contact was with eesa over the phone. he was straight to the point and very polite. adam at reception was so helpful to all our questions as its our first time getting a car on finance. he was so competent and informative. i cant fault the service to be honest.
Samiye MThursday, 30th July 2020
Contact DetailsHeston Automotive Ltd
Phoenix Distribution Park
Phoenix Way Middlesex TW5 9NB 0208 564 8030 firstname.lastname@example.org